Rule Number 1- Use a well known courier and always have your item tracked. This will save you problems if anything was to happen
Rule number 2- Always use a well known courier service provider. eg Royal Mail, Hermes or Ipostparcels. We have listed more on our terms and conditions page.
Rule number 3- Always use the correct packaging to avoid damage.
When it comes to packing items for delivery, it can be tricky knowing how to go about certain things, such as selecting which materials to use, finding out where to buy them, or packaging items safely — particularly if they’re very large or an awkward shape. But, as a sender, it’s up to you to make sure whoever’s opening your parcel at the other end doesn’t find damaged goods. To make your life easier — and help your next parcel arrive at its destination unscathed — here are our top packing tips.
GETTING HOLD OF CHEAP PACKAGING
Depending on how much you’re posting and how big the items are, packaging materials can be pricey, so one savvy posting tip is to ask local retailers for any spare boxes they’ve got lying around that they don’t need — but only if they’re in quality condition and strong enough to contain your goods. That way, you’re helping them out and saving cash. — just make sure you remove all stickers and labels so that the destination doesn’t get muddled. You should also remember to measure your goods before buying packaging materials to avoid spending money unnecessarily on boxes that are the wrong size and can’t be used.
RECYCLE WHEN YOU CAN
There’s no need to fork out on new packaging materials every time you want to send a parcel — it’s fine to re-use old bubble wrap or polystyrene chips to cushion your goods as long as they haven’t been damaged or popped in previous deliveries. While you’re packing, you should also check that none of the items are touching each other to reduce the chances of anything getting damaged. To check how secure your package is, give it a light shake before taping it up — if it moves, you’ll know it needs more padding. If you’re repurposing boxes used for previous deliveries, check that they’re sturdy and haven’t weakened before sending.
BULKY BABY ITEMS TO SEND?
When items are particularly bulky or an unusual shape, you’ll need to be extra careful when it comes to packaging them. If there are any sharp bits sticking out that could damage the packaging, make sure you cover these up so they don’t burst through. One way around this is to pack the box containing your items inside a bigger box, using plenty of padding so the inner box doesn’t move about.
Corrugated cardboard is also great when it comes to packaging fragile items (these include tech products or anything containing glass) — boxes made of this material are thicker and therefore much safer, so whatever’s inside will be far less likely to smash. You’ll find that most carriers will exclude fragile items from compensation for damage, so double check your goods are well packed and padded before sending.
SELECT YOU WEAPON OF CHOICE (CORRECT BOX SIZE)
You want the box to be just the right size when you’re packing — if it’s too big, the contents could move around and get damaged on-route, and if it’s too small, it could burst. The ideal box is one that’s just slightly bigger than your item and sturdy enough to take its weight. As well as measuring your goods, ensure that your box will be strong enough to contain the contents. If you’re dealing with particularly heavy items, you may want to consider putting your cardboard box inside a wooden crate.
SEALING YOUR PARCEL
When it comes to taping up your box, ordinary sticky tape won’t cut it — you’ll need the strong stuff for your parcel to survive its journey. Use parcel tape or special reinforced tape, and always apply at least one layer for extra strength. Don’t just use the tape to close the box — cover the corners and edges too to make it even more secure. One of the most secure methods is to tape a vertical strip down the main seal, then a horizontal one at each end to secure all gaps. Try to avoid using string, shrink wrap or plastic strapping we have been told that this can cause problems when on delivery companies conveyor belts.
COLLECTIONS and what we know.
Collections from your home are designed to be an easy and convenient solution to sending parcels, however the biggest frustration can be not knowing when the buyer or delivery company is likely to turn up. So, we wanted to share some helpful tips from of our knowledge about collection times with couriers and help make collections easy again. Rule number 1 is always have good communication with your buyer.
Timed Deliveries Take Priority for postal companies
Most people expect that if they book and pay more for a timed delivery (a delivery guaranteed to arrive before a certain time the following day, such as pre-10.30 am) to have their parcel prioritised by their courier accordingly, and this is exactly the case!
However, what most people forget is that timed deliveries affect collection schedules. In fact, timed deliveries are always prioritised by the carrier, and this is why it’s very rare to have your parcel collected in the morning. Most couriers will offer three timed delivery slots; Pre 09 am, Pre-10.30 am and Pre-12 noon, and generally speaking, only once those parcels have been delivered will the driver be able to deliver the other parcels on board his van, and once that van is empty (or certainly less full) can the driver do their collections for the day.
Collection Times in a Nutshell
This means that approx. 90% of all collections in the UK are made after 12 noon, and most of those between 2.00 pm – 5.30 pm, depending on where you live. In some large urban areas and cities, the driver can even collect as late as 6.30 pm and still make it back to the depot in time with your parcel.
Top 3 Tips
- The closer you live to the depot, the later your collection is likely to be. If the nearest depot is quite far from where you live, then you are more likely to get an earlier collection.
- If you have had several previous collections from your home by a branded carrier such as UPS, for example, and if on those occasions you parcel was collected at say 2.20 pm, 3.05 pm and 3.35 pm, then you can assume that it is most likely that future collections from that carrier will be between 2.00 pm and 3.45 pm, although it is not guaranteed. The same goes for most other branded carriers.
- If it’s 5.00 pm and your driver has not collected yet, it is ok to call your courier to find out how long he will be. Remember that the courier company wants to collect your parcel. If they are unable to do so on the day you have requested they will have to make another journey out to you the next day, and this is less economical for them, so they will always do everything possible to make your collection a successful one.
If you can’t wait in for the driver to collect your parcel you do have several other options:
- You can leave your item somewhere safe and leave a note on your door to tell the driver where to collect the item from. If you do this, it is absolutely vital that you let us know first so that we can co-ordinate with the carrier, and that you ensure all the necessary documents are with the parcel and won’t be at risk of water damage.
- You can leave the item with a neighbour as long as you leave a note on your door for the driver and let us know in advance so that we can liaise with the carrier.
- You can also usually take the parcel straight to the depot yourself.
Collection in person is an obvious safeguard when buying something on Market of mums for the buyer due to you been able to see the product before you take it.
However, there can be disputes between what the buyer is expecting and what the seller is providing.
Next comes the question of payment. PayPal and collect is dangerous as the seller will not have a delivery receipt if the payment is fraudulent and may well refuse which he is entitled to do.
need cleared funds before releasing goods at Market of Mums we always recommend using Paypal and transacting through the App.
If you are taking a large quantity of cash with you to pay for an expensive item you do need to be certain that your personal security is not compromised. At Market of Mums this is something we do not advise.
When collecting from an address we would advise always taking someone with you or at least making someone aware of where you are going. When you decide to bring a couple friends with you as advisors remember the seller is dealing one to one with you.
When shopping on Market of mums look for the pink “M” this means that the account has been verified by us.
We hope this information helps