We value the community on MOM and your feedback is important to us.
If you think that an item on MOM is inappropriate, illegal or listed in our PROHIBITED ITEM LIST, This can be viewed on the “All you need to know about selling on MOM” or if you think a user is not following the rules, please let us know.
To report an item
- Tap the Report product that is highlighted in RED and fill out the information. Write clearly why you would like to report the item
- Add a brief reason for reporting the item (e.g. hazardous material, illegal, the item is fake, etc)
- Tap Report listing
To report a user
- Go to the user's profile
- Tap the three dots on the top right hand of the profile
- Tap Report user which will be displayed as their username @...........
- Select a reason and add a short comment to help us understand what's wrong
- Tap REPORT@...........................
If you need to report an item you have purchased, please go to your profile and contact us via the help page.
We will review all reports and ensure that appropriate action is taken.
Thanks for your help!